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Company Profile

Bidvest Facilities Management, previously TFMC, was originally formed in 2000 and operated predominantly internally within the Telkom business. They were acquired by the Bidvest Group in 2012 and operated as TFMC for a short period, and subsequently underwent a complete name and branding change in 2015. Bidvest Facilities Management, as it is now officially branded, forms part of the Services Division and is housed within the Facilities Services cluster. We are headquartered in Centurion, Gauteng, South Africa.

With almost 2 decades of experience within the facilities management sector, we are renowned for having the most competent technical skills and experience within this sector, covering all aspects of facilities management services generally, mechanical and electrical maintenance and engineering, environmental health & safety, energy and project management.  We consciously continue to focus on ensuring we are the leaders in technical expertise within facilities management industry, and to this end, we operate a sector leading technical training academy that continues to develop various technical skills, not only for our company requirements but also for the country as a whole, and assists us in targeting our focus on skills development in previously disadvantaged communities.

Being an innovative and technology-led company our focus is to provide an array of digital, cutting-edge bespoke solutions either on an individual basis or via a comprehensive end-to-end integrated facilities management solution. We provide expertise across various disciplines, complemented by our robust processes, which is underpinned by our comprehensive SAP technology platform that seamlessly brings them all together.

Our clients are varied and operate across multiple industry sectors covering in excess of 28 000 buildings (this includes offices, retail shops, call centres, data centres, mast & towers, ablutions, security huts, street cabinets, cable stations, carrier rooms, containers, equipment rooms, exchanges, node rooms, access roads and parking structures) covering 23 million square metres of commercial space throughout South Africa.

Our national footprint encompasses 12 regionalized strategic offices and 34 satellite sites around the country including some remote locations, providing facilities management solutions and services 24 hours a day, 365 days a year. To further enhance and augment our service offerings, we operate a contact centre, comprising of a standard call centre or help desk platform or a more advanced Building Control Centre (BCC) offering which is continually updated with emerging digital technologies and solutions to deliver operational efficiency, detailed analytics and significant cost savings to our clients.

Our values are at the heart of everything we do; they define the way we behave with our customers, our employees, other stakeholders and business partners. We invest in developing and attracting great people to create a professional, diverse and flexible workforce that listen to our customers, to understand their needs and work with them to design integrated, responsive solutions.

Philosophy

At Bidvest Facilities Management our mission and strong set of corporate values drive our strategy and vision to create a sustainable business by delivering consistently great customer experiences. Our core values include customer-centricity, teamwork, transparency, innovation, and RITCH (Respect, Integrity, Trust, Commitment and Honesty).

Accreditation

Bidvest Facilities Management is at the forefront of designing and/or implementing environmental and sustainability strategies for its clients. We are accredited in the following:

B-BBEE Status

Bidvest Facilities Management is proud to have achieved a Level 1 B-BBEE Contributor status and is committed to the ongoing transformation of the company through its proactive processes and initiatives. Click here to download our latest B-BBEE certificate

Value Proposition

Bidvest Facilities Management has a national footprint with offices in every region, which allows the company to support its wide range of services throughout the country and also in remote locations. Our advanced technology and systems underpins all our services, including a 24/7/365 Contact Centre, comprising a Call Centre/ Service Desk and a Building Control Centre (BCC). With our SAP Real-estate and asset management module, based on the SAP ERP operating system, we can easily integrate into most clients’ systems, and deliver customisable management reports.

Our SAP ERP system allows for the rapid deployment of mobile handheld technology, which provides effective real-time task and productivity management. With years of experience in delivering technical services, we have the resources to self-perform these highly skilled services, overseen by a team of specialised engineers across multiple disciplines. In addition, we have the capability of customising and integrating our bespoke range of service offerings, augmented by the skills of other members in the Bidvest Services group.